Tuned delivers person-centered care, meaning your priorities and needs drive the consultation writes Dr. Kathleen Wallace, Tuned’s head of provider education.

Rushed appointments, jargon-filled explanations, dismissals of concerns, and downplaying of conditions have, unfortunately, plagued the healthcare system. It isn’t always easy being a patient. You have to prepare, sometimes even with a premeditated list of questions, for your consultations and advocate for more time — more communication- with your providers.

You wait in waiting rooms for undetermined lengths, wait again in exam rooms, and then boom! A frizzy of activity and fast-talking once the doctor enters.

You have to race to get your questions out and be firm in demanding a better explanation. You have to know to ask for action items and next steps and to feel confident in your right in knowing about your own health.

Tuned is changing that, for hearing healthcare at least. Of all the specialists, your hearing care provider- your audiologist- should make sure you feel heard.

Tuned delivers person-centered care that is customized to each individual’s specific circumstances and needs. The consultation is a distraction-free face-to-face interaction where one feels safe to raise questions or concerns.

While women, minorities, and persons with disabilities have long experienced poorer quality healthcare, Tuned’s audiologists make it clear that their focus, their priority, is you. They understand the value of good communication and its importance in one’s overall well-being, social life, relationships, and employment, and they take that responsibility seriously, particularly when the subject matter is communication impairments or hearing loss.

Everyone should have a safe haven. Let Tuned be yours, where compassionate and culturally competent care is a priority.