Audiology is changing rapidly, but audiologists continue to face the same problems that have vexed the industry for decades:
- Practice revenue is often tied to selling from a limited pool of hearing devices. The available devices don’t always provide enough variety of options for diverse patient populations.
- These devices come with a high price tag many people can’t afford, resulting in as many as 75 percent leaving an appointment without a solution.
This lack of solutions contributed to deregulation and the shift toward OTC. Research by Hear-it AISBL estimates that 14.6 million Americans are living with untreated hearing loss. The statistic represents a breakdown between patients and providers, spurred by market forces far beyond anyone’s control.
The addition of telehealth and innovative hearing screenings in audiology presents a major disruption to the already challenging field. But this paradigm shift also creates a golden opportunity for both patients and audiologists. The trend toward online visits is putting control back into patients’ hands and empowering audiologists to provide a greater level of care than ever before. Tuned is here to empower audiologists using this care model.
Tuned: The Sound of Progress
Tuned is an online platform for audiologists and patients with two primary offerings:
- A HIPAA-compliant virtual clinic that empowers audiologists to add telecare to their clinics. The Tuned platform handles everything from online hearing screenings to billing, as well as chat and videoconferencing for patient visits. Plus, Tuned integrates with your current in-person clinic, for patients who may need in-person care.
- The world’s first audiologist-vetted marketplace of hearing apps and devices that address multiple levels of hearing loss, as well as hearing protection, hearing conservation, hearing wellness, earplugs, and, soon, tinnitus care. These products are best-suited for patients who aren’t ready for, or may not even need, hearing aids, and include earbuds, headphones, and other in-ear devices, at price points ranging from $40 to $1,100. Audiologists do not have to recommend a device.
Unlock Your Potential as a Provider
Tuned is a comprehensive hearing health ecosystem that benefits audiologists and patients alike. For patients, Tuned provides the most comprehensive tele-audiology hearing screening and connects them with audiologists. For audiologists, Tuned offers a full suite of virtual solutions, opening up practice opportunities previously out of reach.
Audiologists are using Tuned to
- Connect with patients outside of the clinic
- Expand their practices to address a greater variety of needs
- Offer solutions right for their patients’ hearing profiles at affordable price points
Here’s how it works.
Audiologists join Tuned to access the platform’s HIPAA-compliant resources for free. They are also added to the Tuned directory for patients to contact for consultations or to be periodically matched with new patients who need expert care.
Consumers can use the platform to get their own hearing workup, or connect with an audiologist. If there are any red flags in their results, they are referred to a Tuned specialist licensed to practice in their area (that’s where you come in).
Tuned provides all the tools you need to manage hearing screenings, consultations, appointment scheduling, and even device support in a virtual environment, so patients and practitioners are never bound by geography. Audiologists have access to a proprietary hearing screening system that patients can take from the comfort of their own homes. You can also conduct consultations via Tuned’s video conferences or live chat, with all scheduling and billing taking place within Tuned as well.
Tuned is the solution for audiologists wanting to take their practice virtual, embrace the practice models of the future, or find a channel to reach new patients. Potential contact points for new patients include
- Referrals from hearing workups that indicate potential hearing issues
- Second opinions
- Direct outreach from consumers seeking insight about hearing devices. Research indicates that 81 percent of buyers may be interested in expert advice from an audiologist before making a purchase, compared to just 63 percent who saw an instrument specialist.
- Direct outreach from digital-native patients in need of hearing evaluations or solutions
Hearing is one of our most important senses — as more people wear headsets and earbuds for increasingly long periods of time, it’s more important than ever that they protect it. Tuned provides audiologists with the tools they need to focus on providing care, without the high pressure of hearing-aid sales. Unlock the full potential of your audiology practice with Tuned today.